This policy explains how we collect, use, share and protect personal data through the gtalk website.
1. Data controller
The gtalk website is operated by gtalk, registered in England and Wales (1a Jubilee Avenue, London Colney, St. Albans, England, AL2 1QG). This policy describes only the personal data processing activities carried out in connection with the website. Separate privacy notices apply to the mobile application.
2. What information do we collect?
Depending on the form you use and your interaction with the site, the relevant items of the following information may be processed:
- Identity information: first name and surname;
- Contact information: email address and telephone number;
- Corporate information: company name, number of employees and type of request;
- Communication content: form message and your correspondence with us;
- Technical information: IP address, browser/device information, security and access logs;
- Cookie and usage data: analytics information about site usage, depending on your preferences.
We do not ask you for special categories of personal data. Please do not include in the contact fields any sensitive information that is not necessary for your request.
3. Why do we use data?
- to receive, assess and respond to contact, information and demo requests;
- to communicate with you in connection with your request and to schedule any necessary meetings;
- to understand the needs behind requests from companies and to provide the relevant product information;
- to ensure the security and continuity of the website and to prevent misuse;
- to comply with legal obligations and to protect our legal rights;
- where you have given your preference, to analyse and improve the use of the website.
Submitting a contact or demo form does not mean that you agree to receive general advertising, campaign emails or advertising SMS messages. If such communications are to be used, the necessary preference and consent mechanisms are applied separately.
4. Legal bases
Depending on the processing activity, we process personal data on the basis of applicable legal grounds such as taking steps at your request prior to entering into a contract, complying with our legal obligations, establishing or protecting legal rights, and our legitimate interests. Where non-essential analytics or similar activities require consent, that preference is obtained separately.
5. Who may we share data with?
Personal data may be shared, only to the extent necessary, with web hosting and cloud infrastructure providers, email and communication service providers, information technology and security service providers, professional advisers and authorities authorised by law. We do not sell your data to third parties for the purpose of data trading.
6. International data transfers
Because our company is located in the United Kingdom and some of our service providers operate in other countries, your personal data may be processed outside the country in which you are located. Such transfers are carried out in accordance with applicable data protection legislation and the necessary data protection safeguards.
7. How long do we keep data?
We retain personal data for as long as necessary to fulfil the purpose for which it was collected and for the duration of applicable statutory retention obligations. When the need for retention ends, the data is deleted or anonymised by appropriate methods, or destroyed in accordance with the legislation.
8. Data security
We apply technical and organisational measures proportionate to the risk in order to protect personal data against unauthorised access, loss, alteration or unlawful use. As no internet or information system can guarantee absolute security, if a data security incident occurs, the necessary assessment and notification processes are carried out under applicable legislation.
9. Your rights
Under applicable legislation, you may have rights in relation to your personal data such as access, rectification, erasure, restriction of processing, objection to certain processing, data portability and, for processing based on consent, the right to withdraw your consent. The scope of these rights may vary depending on the country in which you are located and the processing activity concerned.
The rights of users in Türkiye under the KVKK are explained separately in the KVKK Privacy Notice. You may contact us with any requests relating to your UK data protection rights.
10. Cookies
For detailed information about the cookies used on the website and how you can manage your preferences, please see the Cookie Policy.
11. Children’s data
Our website is not designed to knowingly collect personal data from children. If we become aware that a child’s personal data has been inappropriately provided to us, we will take the necessary steps under applicable legislation.
12. Changes to this policy
We may update this policy in line with changes to legislation or to our data processing practices. The current version is published on this page.
13. Contact and complaints
For privacy requests:
gtalk LTD. 1a Jubilee Avenue, London Colney, St. Albans, England, AL2 1QG info@gtalk.com.tr